3.Multiple Plans-Does the company have more than one warranty to choose from?
4.Exclusions Included on Policy-Are the parts and systems of the car that are not covered in the plan clearly stated in the contract?
5.Mileage Restrictions-The company will not cover a vehicle that has more than a predetermined number of miles. Most companies don’t cover vehicles with more than 150,000 miles on the odometer.
6.Roadside Assistance-Does the company provide roadside assistance?
7.Rental Car-Does the company provide a rental car or a reimbursement for a rental car?
8.Towing Service-Does the company include towing service if you have a mechanical failure?
Claim Services
1.Payment Plans (Months)-The maximum number of months you can spread out the warranty payments.
2.Money Back Guarantee (Days)-How many days does the company give you to decide if you want to cancel the policy for a refund?
3.Choose Your Own Repair Service-Does the company let you choose the repair shop?
4.Claim Paid Directly to Repair Facility-Does the company pay approved repairs directly to the shop so you don"t have to wait for reimbursement?
5.Contract Preview Online-Are the contracts you will be entering into available for you to preview online? It’s always a good idea to read the contracts thoroughly before signing.
6.Transferable Plan-Can you transfer the warranty when you sell your car?
7.Cancellation Policy-Is there a policy in place that allows you to cancel the warranty mid-contract?
8.Online Quotes-The company webpage gives you a quote after you provide information about your vehicle online. This form is usually found at the company’s homepage.
9.Quotes by Phone-You can get a quote by talking to a sales representative by phone.
10.Deductible-Do you have to pay a deductible when you get repairs done?
11.Warranty Starts on Day of Purchase
Help & Support
1.24/7 Contract Support-The company has someone to help you any time, any day.
2.Live Chat
3.Telephone
4.Email
5.FAQs-There is a webpage that answers frequently asked questions.
6.Social Media-Does the company have a Facebook, Twitter or other social media account you can interact with?